What People Say
| Sean from CustomHappy and I got into contact around Christmas time which of course is our busiest season and things were looking pretty grim and we were unable to keep up with orders and it was at the time our biggest issue. We were giving out tons of refunds and weren’t sure at the time how we were going to get out of the hole and be able to ship out all of our old backlogged orders. Once CustomHappy fully took over our mug production everyone one of these issues was addressed and taken care of and now it goes so smoothly that I no longer have to even worry or consider the mugs becoming an issue. The entire backlog was cleared out very quickly and the refunds stopped and we didn’t have our entire customer service department dealing with the mug issues. They have kept fully up to date with all orders and we haven’t received even a call about any mug orders in quite some time. Had we been using CustomHappy the entire time we would have been in much better shape and saved us countless headaches (and dollars...)
I couldn’t recommend using CustomHappy more as they have taken on quite the task and completed it better than I could have possibly imagined. I would trust meeting any possible deadline and wouldn’t put any thought into whether or not they could.
In July of this year, we found ourselves in a difficult production position when our sublimation facility had mechanical issues. We reached out to Sawgrass Inks who recommended Sean Comeaux of CustomHappy with accolades.
Over the last 3 months, we’ve found CustomHappy to be a joy to work with. Their attention to detail and commitment to quality are unmatched in the production world. Every PO has shipped on time or early and they’ve made communication a breeze.
|I highly recommend CustomHappy as a top-notch fulfillment company.
We began working with them in December 2015 when we were unhappy with another provider’s quality and shipping times. We initially hired CustomHappy to fulfill mugs for us, but ended up so happy with their services that we’ve now expanded to use them to fulfill more items like pillow cases, posters, shot glasses, and travel mugs.
CustomHappy handled over $10 million worth of sales for us in 2016. They ship thousands of items for us on a typical day, and during Christmas they were shipping out 10,000+ items a day.
We’ve been very happy with everything about them: their quality, mailers, shipment times, and professionalism.
I can’t recommend them highly enough.
|I highly recommend CustomHappy, a fulfillment center owned by Rachel Rofe, as an outstanding company to work with. I have been working with CustomHappy since June 2016 and truly know from results they are a genuine, honest, fast fulfillment center that employs team members who love their jobs and create high quality products that my customers love.
Since working with CustomHappy I have gotten hundreds of reviews from customers stating how much they love their products and who they will treasure them for years to come. CustomHappy understands who buys their items and they also work extremely well with the seller in order to make that vision of a successful product an immediate reality.
"I heard from clients that have used [CustomHappy's] services.... they're really pleased with it. It's nice to have that card in your back pocket to push that order and get it done without you having to really diverge your attention."
David Gross on CustomHappy fulfillment
I wanted to write you a note to tell you how beautiful the two Beer Steins were that you sent to us for our fund raiser 'Christmas in July.' You were a pleasure to deal with from the very beginning. Your donation was very generous and I am sure we will get a nice offer for them.
You had given me the opportunity to pick from your site on etsy up to $50 of any of the merchandise you had there. But leave it to me I had to find something that you did not already have a chow on and request it. But I contacted you once more and once again you came through and said yes your design team could and would do it for me.
In no time you emailed me and told me the mugs were on their way. I was not surprised at how nice and pretty they were because I felt like I had dealt with an A+ company all the way.
I cannot express enough how much we appreciate your generosity and support. Thank you so much once again and I will request a photo from the winner to send to you. Hopefully they will send us one of them enjoying a nice beverage from their new steins while expressing the words on their steins that you did especially for me 'I Love my Chow Chow.'
On behalf of the North Florida Chow Chow Club we want to say 'THANK YOU.'
|On behalf of Across America Boxer Rescue, I want to thank CustomHappy for going above and beyond for our charitable auction this winter!
Our bidders were so pleased with the quality of their items, I would absolutely recommend purchasing any of these adorable, quality items! Thank you SO much again! A+++ for product & gracious hearts!
|The girls at our rescue love the mug. Wonderful quality. Everything from the colors to the saying. Thank you so much. Big thumbs up from FLDR.
|Lu's Labs is so thankful for the generous donation made to our rescue by CustomHappy! Through their donation we are able to assist our pups with the much needed veterinary care they need. We highly recommend them for their quality and prompt professional service. True philanthropists to the community.
Thank you from Lu's Labs!
I want to give a huge THANK YOU to [CustomHappy] for the amazing mugs they provided to help out the French Bulldog Second Chance Rescue's Holiday Fundraiser. Michaela was an absolute gem to work with and so accommodating! Great communication during the entire process and friendly too. The mugs were great quality and exactly what I had hoped they would be.
I will absolutely be buying from CustomHappy in the future! Thank you again for your great work!
Jody Lutterman (and the FBSCR)
Thank you so much for supporting our K9 police officers! The money raised from your generous donation will help provide bullet proof vests for police dogs of the Florissant and Overland Missouri Police Departments. We love our furry officers and appreciate your help in protecting them in their service!
Florissant Police Explorer Post 9799
A special thanks to “CustomHappy” for contributing to our “Mother’s Day Giveaway Bag.” Helping us expand the movement of woman fulfilling their healthcare career goals.
Thank you...for your very generous donation of adorable mugs to Tails of Hope Animal Rescue. Your support and generosity is what makes our fundraiser event a huge success. Every penny raised at our event goes to the dogs and cats of Tails of Hope. The volunteers and animals can't thank you enough for your contribution!
Greyhounds Only received your generous donation of a Greyhound themed mug, Greyhound themed pillowcases, and Italian Greyhound themed shot glass for our 2018 Greyhounds Only Reunion. As I mentioned when I first contacted Custom Happy, Greyhounds Only is a 501(c)3 not-for-profit organization and the Reunion is our largest fundraiser of the year. This event and the money raised at this event help us to fulfill our mission to place retired racing and at-risk greyhounds into responsible, loving homes, to educate the public about the greyhound breed, to provide access to high-quality medical care and to collaborate with others who share our common goals.
I, and everyone at Greyhounds Only (including the greyhounds!) so appreciate your support of our biggest fundraiser of the year! It is because of the generosity of individuals and companies, such as CustomHappy, that we are able to continue re-homing retired racing greyhounds. Thank you so much!
2018 Greyhounds Only Reunion Chairperson
I approached [CustomHappy] for a donation to the raffle for a non-profit ferret organization. They were very nice and easy to work with and shipping was quick. The travel mug and coffee cups are so cute and a huge hit in the raffle.
I approached [CustomHappy] as what I thought would be a "long shot" for a donation for our upcoming silent auction to benefit Serendipity German Shepherd Rescue (SGSDR). One of their representatives responded the next day with a YES! Very exciting. We certainly appreciate their donation and support in making our silent auction a major fundraiser for our nonprofit, completely volunteer based, foster operated rescue!
I volunteer for a cat rescue. When I asked CustomHappy if they would consider donating a mug for our spring auction they replied yes, they would donate three! The mugs donated helped raise funds needed to vet cats and kittens saved from local shelters. It is wonderful to find a company like CustomHappy that cares about the welfare of animals!
Absolutely wonderful customer service from start to finish. The pillowcases are gorgeous, soft and a high quality. I will be ordering more and referring all my Dane loving friends. Thank you [CustomHappy]!
(Great Dane Rescue)
Midwest Boston Terrier Rescue is so thankful for the generosity of our friends at CustomHappy.com and DogsMakeMeHappy.com. They donated items to us for fundraising auctions and their contributions help us continue our charitable work to rescue and care for Bostons in need.
Love these products!!
As an all-volunteer, charity rescue, we at Short-nosed Only Rescue Team (SNORT) is extremely grateful for the amazing items that [CustomHappy] donated to our charity auction. As a rescue of smooshed-faced dogs, their dog items are widely popular with our supporters. Their "Yeah, I farted, but my dad still loves me" mugs are ADORABLE! We received both the ceramic mug and the travel mug. They were great quality and the dog picture is very cute. We would definitely recommend their products. Great customer service, great products!