Production Information
URGENT UPDATE - WAREHOUSE MOVING LOCATIONS
2/4 - The new warehouse in Las Vegas is up and running. The UV printers are not yet fully functional. We are working to calibrate and test. They will work through the weekend to clear the backlog of older orders. We will update production times on Monday after assessing the progress throughout the weekend.
The new FBA Address is:
6480 Cameron Street Suite 300 Las Vegas, NV 89118
CURRENT PRODUCTION TIMES
--- Ornaments / Candles / Tumblers: 7-10 Business Days
--- Engraving: 7-10 Business Days
--- Mugs / Travel Mugs / Tees / Teddy Bears / Shot glasses / Pillow Cases: 2-5 Business Days
-- FBAs: We will being accepting FBA Orders with a 14 business day turnaround time.
NOTE:
-- Order Addresses may be updated until the shipping label is printed.
-- Orders may be cancelled until they are batched into production.
-- Cancellations are NOT guaranteed.
-- DO NOT Add 'Gift Messages' to the Company Line of the Shipping. These will void the shipping label and the order will not be delivered.
-- If ordering a Full Wrap, please only upload to the Front Design file slot and leave "Full Wrap" in the Technical Instructions.
-- If there is only one design for Front and Back, please only upload the design file once and leave a note 'Same F/B' in the Technical Instructions.
-- We do not ship or print over the Weekend. Production is only M-F.
-- Production Day 1 starts the first buisness day AFTER the order is purchased.
-- For Military and PO Box please select USPS for fastest delivery.
-- 2 Day Air is a Business Class service to large cities. It is NOT available to all areas. This does NOT speed up production times.
-- Expedited Shipping does NOT speed up production.
International orders: Please email CustomHappyStore@gmail.com with IOSS, GST, VAT or other tax data so we can mark the customs declaration form as a gift and add the information electronically.