SHIPPING RATES INCREASING Q4

Dear Valued Customers,

We want to inform you that all providers are increasing their shipping prices from 10/5/25 - midnight 1/18/26 during this busy period.

If it is priority it is going up:

  • $0.90 USPS Regular, Priority Mail & USPS Ground Advantage
  • $0.35 USPS Ground Advantage
  • $1.75 Priority Mail Express

Canada Post Workers Launch Nationwide Strike

Please note that Canada’s postal workers have gone on strike. We will keep you updated, but until the strike in Canada is over, there is no shipping to Canada. 

Important Pricing Update

We want to thank you for your continued support and loyalty. Unfortunately, due to recent tariff increases, we are now being charged at a significantly higher rate for our tumblers. As a result, we must raise our tumbler prices by $1.00 effective immediately.

Please know that this decision was not made lightly. We’ve worked hard to absorb rising costs for as long as possible, but the current tariff adjustments have made it necessary to implement this change in order to maintain the quality and service you expect from us.

We truly appreciate your understanding and continued business.

Production Information

6/7 - Two Pallets of Old Style Travel Mugs Found - Limited supply of old style travel mugs. Order now while supplies last!

5/18 - Silver Travel Mugs - The manufacturer has discontinued our standard travel mugs. We now offer a new style of travel mug. Please note the price change reflected in the listing.

Friendly Reminder: If your order requires VAT/IOSS tax information, please email it directly to customhappystore@gmail.com. This information must not be placed in the “Technical Instructions” box—it will not be added to the order and may result in customs issues. Orders missing proper tax info via email will not be eligible for refunds or replacements.

The “Technical Instructions” box is for the art team only. Please use it to communicate layout-specific notes such as "Same F/B" or "Full Bleed," where applicable. Be sure to read through the listings to obtain the correct dimensions for artwork and to understand the print expectations for each product.

Thanks for helping us keep everything running smoothly!

Postal Holidays:

Canada Day Canada – Tuesday, July 1, 2025

Independence Day U.S. – Friday, July 4, 2025 

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Possible Canadian Post Strike:

As you may know, the current collective agreement between Canada Post and the Canadian Union of Postal Workers (CUPW) expires on May 22, and negotiations are ongoing to reach a new agreement. If no agreement is reached by that date, a strike is possible as early as May 23. For up-to-date details on this topic, we recommend visiting the Canada Post website

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4/21 - DHL Domestic Price Increase Effective 4/28/25

-- $6.40 now $6.95 up to 1 pound

-- $7.40 now $7.95 up to 2 pounds

We are currently unable to print Full Bleed Pillowcases, Velveteen Blankets, and All Over Print Socks.

CURRENT PRODUCTION INFORMATION

--- Sublimation Items: 2-4 Business Days.

--- UV Items: 2-4 Business Days

--- Engraved Items: 2-4 Business

--- Pillowcases, Socks, and Underwear: 2-4 business days.

The new FBA Address is:

6480 Cameron Street, Suite 300, Las Vegas, NV 89118

Improtant Order Notes

-- Order Addresses may be updated until the shipping label is printed.

-- Orders may be cancelled until they are batched into production.

-- Cancellations are NOT guaranteed.

-- DO NOT Add 'Gift Messages' to the Company Line of the Shipping. These will void the shipping label and the order will not be delivered.

-- If ordering a Full Wrap, please only upload to the Front Design file slot and leave "Full Wrap" in the Technical Instructions.

-- If there is only one design for Front and Back, please only upload the design file once and leave a note 'Same F/B' in the Technical Instructions.

-- We do not ship or print over the Weekend. Production is only M-F.

-- Production Day 1 starts the first buisness day AFTER the order is purchased.

-- For Military and PO Box please select USPS for fastest delivery.

-- 2 Day Air is a Business Class service to large cities. It is NOT available to all areas. This does NOT speed up production times.

-- Expedited Shipping does NOT speed up production.

International orders: Please email CustomHappyStore@gmail.com with IOSS, GST, VAT or other tax data so we can mark the customs declaration form as a gift and add the information electronically.

CustomHappy

We produce CUSTOM products for all size business owners, from solopreneurs to corporations. Mugs, shotglasses, pillowcases, steins, travel mugs... let us create them with your custom image. Whether you want one or two mugs, or a thousand, we give every job the attention to detail it deserves!

Our Customers

A CustomHappy Customer usually operates a small business interested in offering additional products to their customers. Maybe you already sell T-Shirts and would like to offer dye sublimated products.  Perhaps you are a Web Entrepreneur looking to add customized products to your website. You could be new to the business or an old-timer. We work with many types of businesses and would love to work with YOU!

How Can We Help You?

CustomHappy can help you in several ways if you are in the custom printing industry.

1) We are a complete print solutions center for custom products. If you wish to add custom products to your website, resell mugs of your own design, or just outsource specific jobs to us, we can produce your products, pack, label, and ship them. We even pass along our discounted shipping rates so shipping can be an additional profit center for your company.

2) We can help you grow your business, adding additional products to your offerings. We can ship bulk mugs to your store, or even FBA orders to Amazon on your behalf.

3) If you make your own mugs/shotglasses/travel mugs we can supply you with blanks at VERY competitive pricing.

4) As the print solutions center for a national website we have the experience to consult with your business and support your online sales.